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Terms of Service

QuestionAI.ai (hereinafter “Question AI”, “we”, or “us”) provides the website https://questionai.ai/ (the “Site”), data, content, information, tools, functionality, updates, and similar materials delivered or provided by us (collectively, the “Service”), subject to your agreement to and compliance with the conditions set forth in this Terms and Conditions Agreement (the “Agreement”).

This Agreement sets forth the legally binding terms and conditions governing your use of the Service. By using the Service or otherwise entering into this Agreement, you are creating a binding contract with us. If you do not agree to these terms and conditions, you may not use the Service.

Eligibility

You must be at least thirteen (13) years old to use the Service, and prior to using any functionality incorporating artificial intelligence (if you are under 18 years old) we must also obtain the verifiable consent of your parent or guardian. By using the Service, you represent that you meet the applicable minimum age requirement.

Some parts of the Service may not be available to the general public, and we may impose additional eligibility rules from time to time on those portions of the Service. We reserve the right to amend or eliminate these eligibility requirements at any time.

By using the Service, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement, and that you commit to abide by all the terms and conditions herein.

Important Notices

While we make reasonable efforts to ensure that the Service remains available at all times, we do not represent or warrant that access to the Service will be error-free or uninterrupted, or without defect, and we do not guarantee that you will be able to access or use the Service, or its features, at all times.

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service, or any part thereof, with or without notice.

The Service may contain typographical errors or inaccuracies, and may not be complete or current. We reserve the right to correct any such errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Subscriptions and Cancellations

The Service may require the payment of fees by Customers for ongoing, self-renewing monthly access to the Service (“Subscription”). The Payment Method that you provided at the time of Account creation may be charged in the amounts and at the times identified at the time your register (“Subscription Fees”). When you sign-up for a Subscription, you will be granted access to the Service for the length of time identified when you signed up. We reserve the right to change the Subscription Fees or charges and to institute new Subscription Fees and charges at the end of the current Subscription term, which may be sent by email or by posting the revised or new Subscription Fees to the Service.

If you purchase a Subscription, it may result in recurring charges to the Payment Method that we have on file for you, and you agree that we may charge such amounts until such a time as the Subscription expires, is terminated, or you cancel the Subscription, depending on the Subscription type. WE MAY SUBMIT PERIODIC CHARGES WITHOUT FURTHER AUTHORIZATION, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT.

Subscription Fees and other charges do not include federal, local, foreign, or similar transaction taxes (“Taxes”) now or hereafter levied, all of which shall be your responsibility. If we are required to pay Taxes on your behalf, you shall be invoiced for such Taxes and shall reimburse us for such amounts as described herein.

If you do not pay at the time you create your Subscription-based Account, we will invoice you for the Subscription Fees at our election (i) on a monthly basis in advance, with all invoices due no less than five (5) days before the start of the month to which the invoice applies, or (ii) when such Subscription Fees are due, with such invoice being due within five (5) days of issuance by us. QuestionAI.ai shall have the right to assess a late payment charge on any overdue amounts equal to the lesser of one and one-half percent (1.5%) per month, or the highest rate allowed by law.

UNLESS YOU CANCEL YOUR SUBSCRIPTION BEFORE RENEWAL AND EXCEPT WHERE PROHIBITED BY LAW, YOUR ACCESS TO THE SERVICE SHALL AUTOMATICALLY RENEW FOR SUCCESSIVE PERIODS OF TIME OF EQUAL DURATION (OR IF NONE INDICATED, ON A MONTHLY BASIS) UPON EXPIRATION. SUBSCRIPTION FEES OR CHARGES DURING ANY SUCH RENEWAL TERM SHALL BE THE SAME AS THAT DURING THE PRIOR SUBSCRIPTION PERIOD UNLESS WE HAVE GIVEN YOU NOTICE OF AN INCREASE AS DESCRIBED HEREIN, IN WHICH CASE THE INCREASE SHALL BE EFFECTIVE UPON RENEWAL AND THEREAFTER.

YOU MAY CANCEL YOUR ACCOUNT AT ANY TIME. TO CANCEL YOUR ACCOUNT, PLEASE LOGIN TO THE SERVICE AND FOLLOW THE INSTRUCTIONS THEREIN AND SCROLL TO THE BOTTOM AND CLICK “CANCEL” IN THE PLANS SECTION)

If for some reason, you’re unhappy with your QuestionAI.ai subscription, please email us at [email protected] and let us know. We want to make your experience studying on QuestionAI.ai the best it can be, so we are always open to hearing your feedback.

For any Subscriptions, the applicable user agrees that its license to the Service is not a service, repair or maintenance to real or personal property.

To collect or process Subscription Fees, we use a third-party to process payments (the “Payment Processor”). The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible for errors by the Payment Processor. You agree to provide us accurate and complete information about you and your chosen Payment Method. You authorize us to share such information as well as transaction information with the Payment Processor. As a user purchasing a Subscription, you agree to pay us, through the Payment Processor, all applicable Subscription Fees. You agree to make payment using that selected Payment Method, and you authorize us, through the Payment Processor, which shall charge your Payment Method at the times and in the amounts associated with such Subscription. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment. You represent and warrant that you have the legal right to use any Payment Method that you provide.

Rules of Conduct

Your use of the Service is conditioned on your compliance with the terms of this Agreement, including but not limited to these rules of conduct.

You represent and warrant:

You agree that you will not violate any applicable law or regulation in connection with your use of the Service or any Content (as defined below) contained therein.

You are solely responsible for any and all of the actions you take, or decisions that you make, relating to or arising from your use of the Service.

You agree not to distribute, upload, make available or otherwise publish through the Service any suggestions, information, ideas, comments, causes, promotions, documents, questions, notes, plans, drawings, proposals, or materials similar thereto (“Submission”) or any graphics, text, information, data, designs, instructions and/or schematics, links, profiles, audio, photos, software, music, sounds, video, comments, messages or tags, or similar materials (collectively “Content”) that:

  • unlawful or unethical, or that encourages another to engage in anything unlawful or unethical;
  • contains a virus or any other similar programs or software which may damage the operation of our or another’s computer(s);
  • violates the rights of any party or infringes upon the patent, trademark, trade secret, copyright, right of privacy or publicity or other intellectual property right of any party; or
  • libelous, defamatory, pornographic, obscene, lewd, indecent, inappropriate, invasive of privacy or publicity rights, abusing, harassing, threatening or bullying.

You must keep your username and password and any other information needed to login to the Service, if applicable, confidential and secure. We are not responsible for any unauthorized access to your Account or profile by others.

You further agree that you will not do any of the following:

You are not licensed to access any portion of the Service that is not public, and you may not attempt to override any security measures in place on the Service.

We reserve the right, in our sole discretion, to protect our users from violators and violations of these rules of conduct, including but not limited to restricting your use of the Services, restricting your ability to upload Submissions or Content, immediately terminating your use of the Service, or terminating your use of the Service by blocking certain IP addresses from accessing the Service. Notwithstanding the foregoing, our unlimited right to terminate your access to the Service shall not be limited to violations of these rules of conduct.

Data Collection and Use

You understand and agree that our Privacy Policy shall govern the collection and use of data obtained by us through your use of the Service.

Links and Third-Party Content

The Service may contain links to third-party websites, services, and materials. Such links are provided for informational purposes only, and we do not endorse any third-party website or services through the provision of such a link, nor do we promote or endorse any App Store.

The Service may contain articles, text, imagery, video, audio, data, information and other similar materials originating from third parties, including users other than you. We do not endorse any third party, including the App Stores, or third-party content that may appear on the Service or that may be derived from content that may appear on the Service, even if such content was summarized, collected, reformatted or otherwise edited by us.